of our customers
Business - 50-59 years - Date of stay : 07/08/2020
Good hotel. Breakfast: I was missing some fish. The WIFI was the worst I have seen for years. Impossible to work
Not good. After a long drive we were looking forward to using the swimming pool. However on arrival we were told it was closed. We chose the hotel because of the pool. We regularly stay in Roscoff due to ferry crossing from there. We decided to try the Brit Hotel at Plouescat for a nice change. We were disappointed. The man at reception was very good and he promised a discount on our restaurant bill because of the swimming pool being closed. We were very impressed and pleased at this gesture. However, the main course at the restaurant was not cooked properly, we had the fish and it was almost raw, especially my wife’s meal. The restaurant was busy and it was difficult to get the attention of a waiter, My wife ate the frites but left the fish. She was given an extra portion of cheese to make up for it, but that was not really acceptable. The meal was expensive 29 euros each plus a bottle of wine at 20 euros. We also had aperitifs, ( wine and beer) before the meal. When we paid the bill the man at reception did not charge for the aperitifs but we still had to pay full price for the meal and bottle of wine, a total of 78 euros. Staying at a hotel and eating in the restaurant is a special occasion for us and unfortunately because of the meal not being cooked properly it was spoilt. We understand that the swimming pool can occasionally have to be closed but there is no excuse for not cooking the food properly, something we would not expect ,especially in France.
We had a most Enjoyable holiday in your hotel and we look forward to returning next year